Natal Fever

Musings, opinions, history, local & national news and a few rants.

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Saturday, March 20, 2004

Bank at 20Twenty

Because of security and other concerns, nobody, but nobody is paid in cash any longer. Having some form of bank account is therefore a necessity as a place to park your cash.

Unfortunately bankers are a strange breed whose reasoning and business methods are often quite incomprehensible to your average Joe. Banking has always been a vexing experience with no lingua franca between bank and client.

Then along came 20Twenty – a completely on-line, no brick buildings, cyber whatever bank, speaking normal English, offering outstanding service and always willing to assist. - I don’t know of many institutions you can phone at 3.42 am on a Sunday and receive help.

Unfortunately 20Twenty hitched its ideas and self to Saambou Bank. Saambou then fell on stony ground, and, amidst much political and business controversy was allowed to whither and die.

Not so 20Twenty. Its clients rallied, formed an on-line web-base support group and even offered to pay enhanced bank fees to tide things over. Of the 40 000 customers only 6% closed their accounts. Most remained and rode out the storm believing that better would follow. And it has.

Wanting to return to South Africa Standard Chartered has bought 20Twenty with its founder, Christo Davel, becoming CEO for Southern Africa. 20Twenty will remain an entity retaining its unique banking style. A major re-launch and drive for new customers is expected soon.

Visit 20Twenty today here. I’m a fan and customer – consider joining

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